How to put the customer at the centre of your revenue management strategy with HQI™.
Building a strong base of repeat guests is now key, as it significantly reduces customer acquisition costs and increases customer lifetime value.
Only those organisations that are able to successfully create such a situation will be able to grow in an increasingly competitive environment and gain market share.
Download the guide to find out how an RMS can help optimise pricing strategies, together with the implementation of a Revenue Management culture within the organisation, and facilitate Customer-Centric Revenue Management (CRM) and thus boost loyalty.
In this guide you will find:
1. The Impact of Quality on Willingness to Pay.
2. Dynamic price perception: fair price and guest loyalty.